What Info Does VegaStars Collect?
The first type of information VegaStars collects is the data you provide directly. You supply it when interacting with certain site features. For example, when you create and verify a VegaStars account, you may be required to provide a passport, ID card, or driver’s licence.
Some information is transmitted to VegaStars automatically. This may include your IP address, operating system, the device you use to access VegaStars, crash reports (if the site malfunctions while you are using it), and other technical data.
VegaStars occasionally receives information about you from third parties. For instance, the site may request client data from its payment processors (which may be necessary to comply with AML and KYC requirements).
Legality of Processing Your Data
The primary basis for VegaStars to collect your information is the contract you accept during registration. In addition, VegaStars must comply with AML and KYC obligations under its Tobique Gaming Commission licence (licence no. 0000020, issued 22 August 2025). These requirements permit the site to lawfully collect certain data, particularly payment information.
How VegaStars App Uses the Collected Data
Why is so much information collected? VegaStars uses it to:
- Determine whether you are eligible to use the app: the VegaStars application must verify that you are at least 18 years old and reside in a permitted jurisdiction;
- Fulfil legal obligations: VegaStars is required to carry out AML and KYC procedures under its Tobique Gaming Commission licence, which may involve processing your payment data;
- Support you: if you encounter a technical issue, details about your device or transactions can help VegaStars’ support team resolve the problem;
- Improve VegaStars: by analysing how you interact with the platform, VegaStars adapts to enhance performance and user experience;
- Promote responsible gambling: by monitoring play patterns and time spent on VegaStars, its specialists can better identify potential gambling harm;
These and other aspects of the Privacy Policy may change over time. If updates occur, VegaStars will notify you and provide the opportunity to review the changes.
Sharing Your Personal Data
Under the VegaStars Privacy Policy, the site may share your personal data. With whom? First, your information may be disclosed to other companies within the VegaStars group and to service providers (payment processors, game providers, etc.).
VegaStars may also disclose data to regulators, law enforcement agencies, government authorities, courts, fraud-prevention organisations, licensing bodies, eSports governing entities, and similar bodies. Such disclosures are sometimes necessary to comply with AML and KYC obligations.
How VegaStars Protects Your Data
The platform stores a lot of sensitive data in its systems, which requires robust protection. To ensure this, VegaStars uses encryption. Standard TLS (Transport Layer Security) is applied when you transmit your data and when it is stored by VegaStars.
In addition to encryption, VegaStars employs standard network security measures. These include firewalls, intrusion prevention systems and network segmentation, all monitored and maintained following industry best practices. To further strengthen network security, VegaStars has a dedicated security team that continuously monitors security systems, event logs, notifications and alerts from across all systems to identify and mitigate threats.
Moreover, VegaStars restricts access to your data. Only a small number of employees, contractors and agents have access to the information you provide.
Data Retention
You can delete some of the data you have provided to VegaStars at any time; some data is removed automatically; the remainder is retained for as long as VegaStars deems necessary. Why? Most commonly, it is to comply with laws and regulations that require VegaStars to perform AML and KYC procedures (both of which require your data).
Your Rights Towards Your Shared Data
Here are some of your main rights regarding the personal information you share with VegaStars:
- To be informed about what information about you is stored by VegaStars;
- To correct any information that is inaccurate or misleading;
- To request that VegaStars delete all data about you if it is no longer necessary for processing, you have a lawful basis for deletion, your data has been processed unlawfully, etc.;
- To request that VegaStars restrict the processing of your information;
- To lodge a complaint with your local data protection authority (for example, the Office of the Privacy Commissioner in New Zealand).
If you wish to make any of these requests, send a corresponding message to [email protected].